The following general contract conditions are understood to be known and accepted by the Customer (you). We therefore ask you to read them carefully and contact us in case of doubts or clarifications.

Introduction
By booking one of our Holiday Homes, Travelbuy San Teodoro di Lorenzo Pinducciu (registered office in Loc. Suaredda 5, San Teodoro - SS - tax code PNDLNZ80P13H856Z - VAT number 01649790910 - pec: [email protected]) undertakes to rent to the Customer the house chosen during the booking phase, in the period and for the number of people indicated. We undertake to provide you with the accommodation clean and tidy, functioning and complete with what is reported in the description. The price always includes the consumption of water, electricity, gas and final cleaning.

Booking
The rental contract is considered concluded only upon receipt of the confirmation email that will be sent to you after receiving the payment of a deposit equal to 30% of the rent. The payment must be made online via PayPal or credit card or by bank transfer within 2 days of the booking request.

Payments and services
Failure to pay the deposit on the established date constitutes an express termination clause in the contract. The balance of the stay, net of the deposit sent at the time of booking, must be paid at the time of check-in, in cash or credit/debit cards. Failure to pay the balance or the failure to show up on the scheduled arrival date will result in the automatic termination of the contract and the amount already paid at the time of booking will remain acquired by our Company as compensation.

Arrivals and departures
The delivery of the keys to the accommodation, with the completion of the acceptance procedure, is scheduled for the contractual arrival day from 4:00 pm to 11:00 pm at our offices in Loc. Suaredda n. 5 in San Teodoro (SS), unless otherwise agreed. We are always available at +39 344 6380283 or +39 347 6194677. The Client and the other occupants must be equipped with a valid identity document and the booking confirmation received by email. Departure is scheduled no later than 10:00 am on the day established by the contract.
In the event that the Client is unable to occupy the apartment from the booked day or at the scheduled time for personal reasons, strikes or difficulties during the trip, no refund is provided.
The same rule also applies in the event of early departure.

Alternative or cancellation of the contract by us.
We reserve the right to replace the booked apartment with one offered of equal or higher value in the event of a serious unforeseen event.

Deposit, use of the accommodation and penalties
When the keys are handed over, a deposit of €100.00 must be paid, an amount that will be blocked on the credit card as a guarantee or delivered in cash. The occupation of the apartment is limited to the number of people mentioned in the reservation. The deposit will be fully released or returned only after a positive inspection of the condition of the apartment by one of our operators. In the event of damage or any breakages to objects or things and the lack and/or damage of linens that may have been booked, these must be compensated at the market price. The tenant undertakes to occupy the apartment respecting all the rules of good neighborliness. The cleaning of the kitchenette, dishes and kitchen material must be done by the customer as it is not included in the final cleaning, otherwise € 30.00 will be retained from the deposit. On the day of departure, waste must be disposed of as per instructions received at check-in. In the event of garbage being present, € 50 will be retained for disposal by our staff.

INFORMATION FOR THE PROCESSING OF PERSONAL DATA
This information is provided pursuant to art. 13 EU Regulation 2016/679 for the protection of personal data.

The data controller
Travelbuy San Teodoro di Lorenzo Pinducciu
Loc. Suaredda 5, San Teodoro (SS)
Tax code PNDLNZ80P13H856Z
VAT number 01649790910
pec: [email protected])

Nature of the provision
The provision of data is optional. Refusal to provide data makes it impossible to be contacted for the purposes listed below. Provision for marketing purposes is optional and does not make it impossible to be contacted for other purposes.

Purpose of processing
a) execution of obligations arising from contracts stipulated with Travelbuy San Teodoro di Lorenzo Pinducciu and/or fulfillment, before the conclusion of the contract, of specific requests of the interested party;
b) fulfillment of obligations established by law, regulations or community legislation;
c) activities functional to marketing such as, by way of explanation but not limited to, sending newsletters; sending training and information material; sending marketing material via email, newsletter, paper mail, sms, mms and new communication platforms such as, by way of explanation but not limited to, WhatsApp, Twitter, Facebook, Viber, Telegram, Skype. Qualitative and quantitative surveys on customer satisfaction and their perception of the services offered by the owner, carried out periodically in order to improve the quality of the service and the relationship with the customer

With regard to purposes a) and b), we inform you that the processing and communication of your personal data by Travelbuy San Teodoro di Lorenzo Pinducciu does not require your consent as processing is necessary for the performance of obligations arising from the contract itself and/or for the performance of services requested by you before the conclusion of the contract as well as to comply with legal obligations.

With regard to the purpose C indicated, each Interested Party has the right to refuse Travelbuy San Teodoro di Lorenzo Pinducciu, at any time, their consent to the processing, without this entailing detrimental consequences in the contractual relationship and/or for the performance of services requested by you before the conclusion of the contract itself.

In reference to the possible customer satisfaction questionnaire, we confirm that the provision of data requested by the questionnaire is optional and any refusal to provide them will not have detrimental consequences. The data provided by you via the questionnaire will not be communicated to third parties and will be processed in an aggregate manner or communicated within the structures in an anonymous manner.

Methods for processing data
The data collected are processed using IT tools.
Suitable security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

Who processes your data
The processing of personal data takes place at the aforementioned headquarters and is handled by personnel in charge.

Period of retention of your data.
The data relating to marketing activities will be retained until the interested party requests cancellation. Personal data processed for contractual or economic purposes such as invoicing will be processed for the mandatory times established by the relevant laws.

Complaint
The right of the data subject to lodge a complaint with a supervisory authority remains unaffected.

Rights of data subjects pursuant to art. 15 EU 2016/679
The subjects to whom the personal data refer have the right to be informed whether or not personal data relating to them are being processed, and, where applicable, to obtain information regarding:
the purposes of the processing
the categories of data in question
the recipients or categories of recipients to whom the personal data have been or will be communicated, in particular recipients in third countries or international organisations;
where possible, the envisaged period for which the personal data will be stored, or, if that is not possible, the criteria used to determine that period;
the existence of the right of the data subject to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning him or her, or to object to such processing;
the right to lodge a complaint with a supervisory authority;
where the data are not collected from the data subject, any available information as to their source;
the existence of automated decision-making, including profiling, referred to in Article 22, paragraphs 1 and 4, and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

Requests should be addressed